Granite
Property
Management
Company
(GPMC)
is
a
Northeast-Ohio
based
professional
property
management
firm,
with
a
current
focus
on
larger
(over
100
units)
multifamily
rental
communities.
GPMC
was
formed
in
2005
by
Jeffery
Linker
(see
Principals
page),
who
personally
has
over
30
years
of
experience
in
the
multifamily
apartment
industry.
The
company
was
formed
with
the
specific
goals
of:
-
Managing
the
apartment
portfolio
that
Mr.
Linker
had
personally
developed
since
1997;
-
Managing
new
properties
developed
and
acquired
by
Mr.
Linker
and
his
investors;
and,
GPMC
has
created
a
"big
company"
platform
for
property
management,
within
a
small,
hands-on
organization.
Examples
of
this
approach
to
the
business
follow:
-
After
utilizing
the
Yardi
Voyager
property
management
and
accounting
software
platform
since
2005,
GPMC
made
a
significant
investment
to
move
all
operations
onto
the
latest
software
platform
operated
by
RealPage
(in
2022),
called
OneSite.
RealPage
offers
a
state-of-the-art,
fully
integrated,
web-based
property
management,
leasing,
maintenance,
and
accounting
system.
The
software
itself
is
housed
on
RealPage
servers,
and
all
data
is
maintained
on
multiple
back-up
servers
located
across
the
U.S.
Being
internet-server
based
allows
each
property
to
have
direct,
continual
access
to
the
system
(to
enter
rents,
invoices,
run
reports),
while
allowing
GPMC
corporate
to
have
simultaneous,
real-time
access
to
the
data
as
it
is
created.
This
is
true
“Cloud
Based”
computing,
established
long
before
that
term
was
ever
coined
in
the
industry.
RealPage
is
used
by
many
of
the
nation's
largest
property
management
companies,
and
is
currently
utilized
in
the
management
of
several
million
combined
residential
units.
See
www.RealPage.com
for
additional
information.
Very
few
property
management
companies
that
are
smaller
in
size
have
made
the
investment
in
systems
as
sophisticated
as
RealPage.
-
The
RealPage
technology
utilized
by
the
company
includes
numerous
other
benefits
for
management
and
the
apartment
residents.
The
entire
tenant
application
and
leasing
process
is
now
100%
paperless
and
conducted
online
through
any
connected
device
(computer,
phone,
tablet,
etc.),
and
incorporates
industry-leading
e-signatures
utilizing
DocuSign.
Resident
applications
are
processed
online,
for
almost
instantaneous
credit
checks/verifications
and
approval
decisions
based
on
standardized
criteria.
Deposit
and
rent
payments
can
be
made
online
for
resident
convenience
(including
credit
card
and
ACH)
via
their
individual
Resident
Portal.
The
Portal
also
provides
full
communications
capabilities
between
management
and
residents,
for
Service
Requests,
property
notices
and
bulletins
(via
email
and
text),
emergency
alerts,
and
other
tasks.
Employees
at
GPMC-managed
properties
enjoy
paid
holidays,
PTO
and
paid
vacation,
and
access
to
life
insurance,
and
a
Simple
IRA
Plan
(administered
by
Charles
Schwab
&
Co.).
In
addition,
GPMC
maintains
a
formal
Employee
Handbook
that
governs
company
policies,
employee
behavior,
Fair
Housing,
and
other
numerous
operational
aspects.
GPMC
is
also
firmly
committed
to
Fair
Housing,
and
requires
ongoing
training
for
all
leasing
and
maintenance
staff
for
that
topic
in
particular.